Privacy Policy

You have certain rights and choices regarding your personal information, which we honor in compliance with U.S. law. These include:

- Access and Portability: You may request details about the personal information we have collected about you, and obtain a copy of that information in a portable format (to the extent required by law).

- Correction: You have the right to request that we correct or update any inaccurate personal information we hold about you.

- Deletion: You may request that we delete personal information we have collected from you. Please note we may need to retain certain information for legitimate business or legal reasons (for example, to complete transactions you’ve requested, for record-keeping, or to comply with law), in which case we will inform you.

- Opt-Out of Sale/Sharing: We do not sell your personal information for monetary value. In the context of CCPA, “sale” or “sharing” broadly includes certain disclosures of data for advertising. We currently do not disclose personal information to third parties for cross-context behavioral advertising or for money. If in the future we contemplate selling or sharing your data in a way that triggers your opt-out rights, we will provide a clear “Do Not Sell or Share My Personal Information” mechanism. As of now, this is not applicable because we don’t engage in those practices.

- Opt-Out of Marketing: You have the right to opt out of our marketing communications. You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email, or by contacting us. For SMS, you can reply STOP as described above. Once we process your opt-out request, we will stop using your contact information for promotional purposes (it may take a few days to fully remove you from all marketing lists). Even if you opt out of marketing messages, we may still send you transactional communications (e.g. order updates or customer service responses) as these are not promotional.

- Non-Discrimination: We will not discriminate against you for exercising any of these privacy rights. For example, we will not deny you goods or services, charge different prices, or provide a different level of quality because you exercised your rights under applicable law (except to the extent permitted, such as offering a different price if you direct us to delete your data and that data was needed to provide a personalized discount).

- Other State Privacy Rights: If you are a resident of certain states (such as California, Virginia, Colorado, Connecticut, or Utah), you may have additional rights under those states’ privacy laws. We aim to honor all applicable rights. For instance, Virginia residents can opt out of certain data processing, and Colorado residents have rights similar to CCPA rights. You can exercise these rights in the same way as described here.

- California Residents: Under the CCPA (as amended by the CPRA), California consumers have specific privacy rights, including: (1) the right to know what personal information we collect, how we use it, and the categories of third parties with whom we share it; (2) the right to access the specific pieces of personal information we have collected about you; (3) the right to delete personal information (subject to exceptions); (4) the right to opt-out of the sale or sharing of personal information; (5) the right to correct inaccurate personal information; (6) the right to limit the use of your sensitive personal information (if we collect any; we only use sensitive info like payment details for necessary transactions); and (7) the right to non-discrimination for exercising these rights. California’s “Shine the Light” law also permits you to request certain information about our disclosure of personal data to third parties for their direct marketing purposes; however, as noted, we do not share personal data with third parties for their independent marketing, beyond the service provider relationships disclosed.

- Exercising Your Rights: To exercise any applicable privacy rights (access, correction, deletion, etc.), please contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling your request (for example, by asking you to provide information matching what we have on file). For certain requests (like access or deletion), we will require a verified request to ensure we are interacting with the correct person. If you have an authorized agent making a request on your behalf, we will take steps to verify the agent’s authority and possibly still verify your identity directly, as required by law. We will respond to privacy requests within the timeframes required by law (generally within 45 days for CCPA requests, with the possibility of a 45-day extension, which we will communicate to you if needed).